This is our short and simple guide to the balanced scorecard it tells you the basics and nothing more, all in plain english. The balanced scorecard is a strategic planning and performance management framework that tracks financial and non-financial measures to.
The balanced scorecard revolutionized conventional thinking about performance metrics when robert kaplan and david norton first introduced the concept. The balanced scorecard concept, popularised by drs robert kaplan and david norton, is a performance management tool that encompasses the financial.
The system connects the dots between big picture strategy elements such as mission (our purpose), vision (what we aspire for), core values (what we believe in),.